Customer's satisfaction is our goal. If, for any reason, you are not fully satisfied with the products and/or no receiving from us, please let us know and we will take every step possible to ensure your total satisfaction. For replace item, please return the item with its original package to us.We try to respond to messages within 48 hours, please bear with us as we are getting a lot of messages everyday. The item "US TAKARA TOMY TRANSFORMERS MP-32 CONVOY BEAST WARS OPTIMUS PRIMAL MISB" is in sale since Wednesday, October 18, 2017. This item is in the category "Toys & Hobbies\Action Figures\Transformers & Robots". The seller is "animetropolis" and is located in New Jersey. This item can be shipped to United States.